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Serene-Communications-image2There seem to be no two ways about it: an increasing number of surveys and studies are showing that communication skills are a growing concern across all businesses and at all levels. It seems that while it is comparatively easy for professionals to gain the technical skills that are key to any given profession, fine-tuning the proverbial soft skills that they need to complement this know-how continues to be difficult for a variety of reasons.

One of these may be that every organisation and indeed individual is different, and what works for one may not be so beneficial for another. As a result, the effectiveness of open or ‘standardised’ courses in communication skills may vary quite significantly based on the peculiarities and needs of those taking part in the training. And that’s where providers that specialise in company-specific, in-house training solutions like Serene Training come in. Rather than developing a single model that tries to cover as broad a range of requirements as possible, their bespoke courses are designed around your specific needs as an individual, as a team and as a business.

Serene Training isn’t just a training provider but a listening consultancy company: they believe that the personal experiences of the individuals in the classroom matter and can add value to the training experience. This empathetic approach ensures receptiveness in when it comes to understanding a client’s challenges and aspirations and consequently leads to the development of training experiences that tangibly improve interpersonal relationships and communication in your company.

Take a look at their range of communication and personal development courses and start releasing the potential of your people.


First-Friday-logoNo matter the sector in which you operate, your people are at the core of your business and the results you are able to achieve. That is why First Friday Ltd, with its team of retail and commercial experts, focuses on building capability within businesses to help employees be more effective on a day-to-day basis, and more specifically when it comes to managing system change.

With unrivalled experience in the sector, First Friday´s consultants offer Training and Development courses that provide trainees with the practical tools they need to excel in any customer-facing business.
Looking for something brand-specific? Not to worry: their off-the-shelf training solutions can be tailored to suit your specific needs.
They also provide varying levels of support in the area of Change Management to ensure that every member of your organisation can benefit from the new methodologies and systems being implemented.

Find out how First Friday can help you maximise your return on investment by visiting First Friday on and filling out the information request form. Their solutions have been developed with a global perspective to ensure that your needs are met whoever and wherever you are. So join Tesco, Heineken and other leading retail brands in the UK and abroad and build your business capacity with First Friday. is a company dedicated to lifelong learning and has a strong belief in developing  professional skills internally to deliver the best service to both clients and users of the platform. This week, the Findcourses Global Information team took the third workshop in a series of five training sessions delivered in-house by Franklin Covey at our global headquarters in Stockholm. Franklin Covey are a global leader in effectiveness training whose clients include 90 percent of the Fortune 100 and more than 75 percent of the Fortune 500.

“The  5 Choices to Extraordinary Productivity”  training course that the team is currently working through, is a time and life management workshop designed to provide a framework for making better choices within our lives to define our most important goals, create a clear vision of how to move towards them and ultimately,  achieve more important and “extraordinary” results in both our personal and professional lives.  The course has been developed from decades of top scientific research into the workings of the human brain and the first objective of the course is to move the majority of our response function from the older reactive elements of the brain that controls our reflexes, instincts and emotions to the prefrontal cortex. This area of the brain is where our planning, attention and self-control functions are held.

After just three sessions, the whole team are implementing the practical tools taught by Franklin Covey to plan more effectively and productivity is definitely increasing. Kate Butterworth, Site Manager for the UK team comments “As a team we are seeing definitive improvements in the output of our department and even in the service we are able to deliver to our clients. I’m looking forward to the next stage of the course that provides  practical tips, tools and techniques for “ruling  your technology, don’t let it rule you!”

The final session of the course, “Fuel your fire, don’t burn out” will take place before Christmas and the team wil complete a formal assessment to determine exactly how much more productive we have become. The full choice of Franklin Covey training courses and a range of other time management and personal effectiveness courses are available at

Mental Health Awareness Week - Learn the warning signs of stress with the stress test

This week it is Mental Health Awareness Week across the UK. According to the Mental Health Foundation, mental ill health affects 1 in 4 people in Britain every year and is the second highest cause of workplace absence making mental health a serious issue for all organisations. Stress and Depression are among the most common forms of mental health found in the workplace with workers often feeling overworked, undervalued and lacking in motivation. Often, individuals suffer from stress without even being aware as they are unable to identify the symptoms. has put together a short stress test that you can take to see whether you can spot the warning signals.

The Centre for Mental Health recommends a series of positive steps individuals can take towards better mental health which include eating well, relaxing, staying in touch with friends and staying active. Also recommended is learning new things, which is why taking a training course  is not only a great way to develop your professional skills but can also bring an improved sense of  value and well being. Training Courses are available in a vast range of topics and subjects from languages to logistics. For those who find dealing with stress difficult, stress management training courses can provide proven methods, techniques and coping mechanisms to make manging stress a more achievable process.

For more information about training in a range of subjects including stress management, time management, creative thinking, inspiration and motivation, visit


What is coaching?In recent times coaching courses have become an increasingly sought after resource for professional individuals looking to develop their skills , achieve their goals and generally move their lives forward in a positive direction. However, there still appears a general uncertainty in the minds of many as to what coaching is, and whether a coaching course can really bring improvement, and if so how. This article aims to clarify these points.

Coaching in its most literal sense is the process by which an individual is assisted by a ‘coach’ to identify and reach specified goals within their personal and professional lives. Increasingly, coaching is also becoming an integral business process within many successful organisations who apply coaching largely to build personal development within their teams but also to aid transition support or facilitate culture change. Professional coaching is also seen as a highly desirable leadership skill within the business environment.

Coaching courses focus on developing an individual’s specific range of personal development skills targeted to best achieve a personally defined set of goals. This tailored approach to personal development makes coaching courses universally beneficial to all individuals no matter what role, sector or industry they work within.  Many of these personal development skills are closely related to professional proficiency. Time Management and Stress Management are two of the most popular skills that coaching courses seek to develop. Both have significant impact on an individual’s efficiency, effectiveness and levels of productivity as well as maintaining a positive balanced sense of well-being. Many coaching courses are specifically designed to improve the way our minds work by demonstrating proven skills and techniques to enhance our ability to solve problems, make decisions, apply logic and to think creatively or “out of the box”.  Other common areas coaching courses seek to develop are skills in motivation, inspiration and also skills that prepare us for successful career change. Career change coaching courses can help those looking to start a new career, advance within an existing one or even to move to a self-employed position or set up a new business.

For those wishing to learn more about coaching operates a sister website dedicated to providing information on coaching, and the broad spectrum of coaching course specialties.

Personal Development Skills training and improvement

Every month, ask its users a topical question related to the training industry. Throughout 2012, recorded steadily increasing demand for personal development training. As an area of training, personal development is universally applicable and in September the question of the month was aimed at discovering which personal development skills were most sought after. The five optional responses were centered on the most popular personal development skills: Time Management, Delegation Skills, Organisational Skills, Public Speaking and Basic IT skills.

Taking the clear majority of the votes with 56% was Time Management, a perhaps not unsurprising result given the increased demands that are often placed on employees as resources are stretched during a time of economic uncertainty. Time management skills equip delegates with the knowledge of how to create a balanced work and personal life for better effectiveness and better results in both, resulting in lower stress and increased productivity. lists a range of time management training courses available for individuals from as little as £25 and there are excellent training providers who can deliver time management training in house to improve the performance of whole teams, departments or companies.

A somewhat more surprising  result for 2012, in second place was basic IT skills. It appears that more than thirty years after the first Personal Computers were introduced into the workplace, 17% of workers still feel that their basic IT skills are lacking. One answer for this could be that although the vast majority of office workers in the UK can navigate the basic Microsoft packages, being able to utilise the full potential of the programmes remains elusive. For those looking to increase their skills and confidence in this area, lists over 100 user-based IT courses at beginner and intermediate level in programmes such as excel, powerpoint and word.

Public Speaking was the next most sought after with 11% of the votes and organisation and delegation skills following up with 9% and 7% respectively.

Throughout October will be exploring the different funding options available for training. Users are invited to take part at

Professional development training courses help in the race for graduate jobs

Recent reports indicate that up to a fifth of recent graduates are facing unemployment ( as the competition for graduate jobs reaches an all-time high of 52 applications for every position ( The competition is so fierce that there is a growing inclination among students to stay within full-time education pursuing post-graduate study. This can be a costly and time-consuming exercise, particularly if it is a last resort rather than a burning ambition. There is an alternative however. A professional development training course can greatly assist in helping develop stand out CV skills and experience that can help give a competitive edge in the race for graduate jobs.

Professional training courses not only help develop new skills, knowledge and expertise but by simple participation, they demonstrate a practical ambition and determination to excel on the part of the graduate. Accredited courses can give industry recognized professional qualifications and the courses themselves can also often offer fantastic networking opportunities with other like-minded individuals from within an industry. There are literally thousands of training courses available throughout the UK, ranging from short courses lasting a few hours or days to year-long part-time programs that can make a non-graduate level part-time job that much easier to bear. The UK comparison site alone lists 6,000 currently available and at the very least, graduates can view the CV writing and interview skills courses available.

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A change of career brings many changes in your  routine, personal efficiency and work motivation.  Starting a new job or zigzagging between careers require flexibility and constant personal updates. As new employers require new skills and initiative,  training with experts in different areas of professional development improve your chances to become a competitive member of  your new team. is a new platform dedicated to personal development courses for individuals who decide for a career change or want to improve their expertise in their professional field. We listed our recommendations based on the skills sets you can acquire – from career change management, to motivation, creativity and innovation, stress management and time management. For applicants to new jobs who want to present themselves as committed and creative individuals, we suggest courses in interviewing and application writing techniques.

Regardless the management level you are performing on and the work experience, personal coaching for increased motivation and work efficiency can help you. Training experts in the UK recommended by FindCourses work in collaboration with psychology scientists and organisational development experts to permanently update their methods. Learners of all ages and professional profile will thus be able to prevent stress associated with career change and stay focused throughout their projects.

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Communication is the essential key to improving your company’s image and its network of partners. On you can find training recommendations for the main professional areas driven by communication. Our exploration starts from training in interpersonal communication and advances through the processes of corporate communication and coaching. We provide recommendations on how to select a training provider at the right level of training. Whether you are looking for public courses or customised training for your company in the UK, our providers will introduce you to the latest training approaches meant to improve your communication skills.

Attending communication courses is less learning about communication, and more about actually making your vision transparent and gathering new professional connections. You can learn how to efficiently communication your business’ needs and attract new customers via new learning platforms. The communication technologies provide you new interactive ways to learn online, without interfering with your work routine. Moreover, you will have the time to sediment a personal strategy of persuasion and polish your business discourse at a pace of your own before actually meeting your customers or business partners. Depending on the needs of your venture and the staff’s experience, our training providers will assist you in finding the best route to success in consolidating your public image and making the public dialogue with the media more transparent.

Experience into the corporate affairs comes with years of professional training in your business branch. Managers and staff who dedicate their careers to large corporations benefit from an integrative team experience  and an international showcasing of their work. However, the decision-making process in big corporations can pose challenges on every structure. A struggle for efficiency and the urge to keep up with the competition may alter the work values of the employees and hinder the positive work attitude. Thus, being a part of the ‘corporate integer’ also involves an investment into  professional updates. Despite the macro-view of affairs instilled by the corporate culture, professional learning at this level does not exclude experiential training tailored to the needs of each individual.

On our new website you find recommendations about training in different branches of the corporate activity that can improve your experience as a leader or the teamwork results in big corporations. From training in general management, financing to human resources and coaching, our arguments around training into the corporate culture will make you decide upon the preferred training method and provider.

A retrospective view of training for corporations published by the Academy of Management Learning & Education shows that the emphasis of this training has evolved from compliance-oriented content (mid-1960s to early 1980s) to improving working relationships (mid-1980s to mid-1990s) to a more recent focus on accepting and leveraging all dimensions of diversity based on the belief that enhanced business performance will result (cf. Anand and Winters 2008). The recommended resources integrate these trends into a contemporary perspective that stresses the need for the individualization of training, the active cooperation between all levels of management and the orientation towards efficiency and innovation.

Our sites - the UK's largest site for Professional Development training and courses on The Independent


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